Innovation in PDPA Project Management Platform to enhance personal data governance
The JMART Group has adopted an innovative PDPA Project Management Platform as a key tool to elevate personal data management to a unified system across the entire Group.
With the goal of strengthening Data Governance, improving efficiency in compliance with the Personal Data Protection Act (PDPA), and building confidence among customers, business partners, employees, and all stakeholder groups.
The platform is overseen by the Personal Data Protection Committee of the JMART Group, to ensure that the operations of all companies within the Group are aligned in the same direction and that risks can be effectively controlled at the Group level.
Benefits of the PDPA Project Management Platform Innovation
- The use of the PDPA Project Management Platform enables the Company to manage the processes of collecting, using, and disclosing personal data in a standardized, transparent, and auditable manner, reducing the risk of non-compliance at both the organizational and Group levels, while supporting the operations of each affiliated company to be more agile and consistent.
- Furthermore, the PDPA Project Management Platform also enhances efficiency in managing data subject rights requests, controlling data access permissions, and systematically storing operational evidence — leveraging technology to support risk management, retrospective auditing, and effective administrative decision-making. This reflects the JMart Group's commitment to conducting business responsibly, respecting personal rights, and operating in alignment with sustainable good corporate governance principles.
Performance Results
Through the implementation of a Personal Data Protection Gap Analysis, the JMART Group has been able to drive improvement plans significantly — covering operational process dimensions, the preparation and review of relevant documents, information technology system development, and the strengthening of a clear and effective governance structure. Such progress reflects a concrete, systematic, and good governance-aligned elevation of the Group's readiness to comply with the Personal Data Protection Act (PDPA).
Business Outcomes
The adoption of the PDPA Project Management Platform helps strengthen the efficiency of governance and control over operations to ensure systematic compliance with personal data protection laws, reducing the risk of non-compliance with legal requirements — which may otherwise result in the Company being subject to administrative penalties from the Personal Data Protection Committee Office (PDPC) — as well as reducing the likelihood of litigation costs and reputational damage to the organization.
