Labour Standards
Our Commitment
Jaymart Group Holdings Public Company Limited places great importance on the management and development of human resources as a key driver in achieving sustainable organizational growth. The Company has established policies and practices covering the entire employee lifecycle, from recruitment and hiring to capability development and employee well-being, under the principles of fairness, transparency, and respect for human rights.
The Company conducts recruitment and selection processes based on candidates’ knowledge, skills, experience, and suitability for each position, while providing fair compensation and benefits.
In addition, the Company continuously promotes the development of employees at all levels through orientation programs, training, and a wide range of skill development initiatives. These efforts aim to support career advancement and enhance the organization’s long-term competitiveness.
The Company also ensures that all employees are treated fairly and equally, respecting fundamental labor rights, with no use of forced labor or child labor. Furthermore, the Company encourages youth and student engagement by offering internship and dual education programs to help develop skills and prepare them for the future workforce. This reflects the Company’s strong commitment to developing human capital alongside creating sustainable social value.
Supporting The SDGs Goal
Advancing global sustainability through alignment with the UN SDGs.
Stakeholders Directly Impacted
Goals
- Zero labor disputes
- Average training and development hours of no less than 6 hours per employee per year
- Employee engagement score of no less than 75% in 2025
Performance Highlights
In 2025, the Company reported
In 2025, the average training and development hours were
In 2025, the employee engagement score was
During the past year, Jaymart Group Holdings Public Company Limited has demonstrated a strong commitment to strictly adhering to its labor rights policy. The Company closely monitored and evaluated its performance across all areas related to employee rights and welfare to ensure full compliance with human rights principles and relevant regulations.
Throughout the year, the Company implemented various measures aimed at fostering a fair and safe working environment, while prioritizing employee well-being. These efforts play a vital role in promoting positive collaboration between the organization and its employees, as well as maintaining high standards in labor rights practices. Ultimately, this approach creates mutual benefits for both employees and the organization as a whole, as outlined below:
Human Resource Management and Development
The company has established policies that emphasize human resource management based on ethics and equality, ensuring that all employees are treated fairly and equitably. The company also promotes the cultivation of values, discipline, and compliance with company regulations as well as legal requirements and regulatory guidelines. This is to ensure that all employees play an essential role in driving the organization toward success and achieving its goal of being a leader in the sale of advanced technology products, offering excellent service, and efficient management.
The company places significant importance on the quality of life for its employees, providing a good working environment with occupational health and safety standards that meet international standards. The company also focuses on continuously developing the skills and capabilities of employees to support the long-term growth of the organization, promoting career advancement in line with employees' potential, managing compensation and benefits appropriately and fairly, and encouraging employees to participate in the continuous development of the organization.
Therefore, the company has established human resource management and development policies to serve as guidelines for employees involved in operations. The policies are reviewed at least once a year to ensure they remain relevant and in compliance with the applicable legal standards. These policies include the following:
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1Recruitment and hiring of personnel must be based on suitability in terms of knowledge, skills, experience, and behavioral history according to company regulations.
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2The minimum wage must not be less than the legal requirement, with compensation determined based on knowledge, skills, and experience, ensuring that wage rates are competitive within the industry.
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3There shall be induction training for new employees to ensure they have a clear understanding of the company’s regulations and organizational structure, as well as business processes, including subsidiaries.
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4Continuous employee development at all levels to ensure employees acquire diverse skills (multi-skills) for career advancement.
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5Promote and support employees to utilize their skills and expertise to their full potential in their roles at the company.
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6Provide a good working environment that is safe, hygienic, and complies with occupational health and safety regulations as required by law.
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7Implement a compensation management system that motivates employees and rewards the success of their work.
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8Provide benefits and activities for employees to foster positive relationships within the organization and create a culture of unity and collaboration.
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9Treat all employees with fairness, equality, transparency, respect, and dignity.
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10Respect and ensure employees’ basic rights by not using forced labor, and not supporting the employment of child labor or individuals under the legal working age.
Fair Labor and Employee Practices
Jaymart is committed to promoting human rights and conducting business with integrity, based on the core principles of fair employment, non-discrimination, and respect for the dignity of all employees. The Company has established a Human Resource Management and Development Policy to serve as a guideline and framework for relevant parties to apply in their operations.
This policy is reviewed at least once a year to ensure its continued relevance and effectiveness. The Company also ensures that employee compensation and welfare meet or exceed legal requirements.
Upholding Human Rights in All Employment Practices
Jaymart upholds fundamental human rights principles, placing importance on freedom of employment, voluntary work, and the dignity of all workers. The Company strictly prohibits the use of child labor or employment of individuals below the legal minimum age, as such practices may adversely affect their physical, mental, and educational development.
The Company has established clear policies and measures to prevent child labor, forced labor, all forms of harassment, and workplace discrimination. In addition, fair and transparent grievance and whistleblowing mechanisms are in place, with appropriate protection for whistleblowers. This ensures that employees and stakeholders can confidently exercise their rights.


Protection of Fundamental Labor Rights and Employee Welfare
The Company places the utmost importance on respecting and protecting the fundamental labor rights of all employees on an equal basis, in full compliance with applicable labor laws as well as internationally recognized human rights standards.
The Company ensures that employees receive wages, compensation, and benefits in full accordance with legal requirements. It also establishes appropriate working hours, rest periods, and annual leave, including maternity leave and parental leave entitlements in line with legal provisions.
In addition, the Company prioritizes employee welfare and rights, recognizing that employees are a valuable resource contributing to the organization’s success and sustainable growth. Comprehensive welfare programs are provided, covering health, financial well-being, safety, and work-life balance, in order to enhance employees’ quality of life, stability, and overall job satisfaction.
Diversity and Equal Opportunity
Jaymart Group Holdings Public Company Limited is committed to promoting diversity and providing equal opportunities for all employees, based on the principles of respect for human dignity, differences, and equality. The Company strictly prohibits discrimination on the basis of gender, age, race, religion, disability, family status, or any other personal characteristics.
The Company emphasizes fair human resource management across all processes, including recruitment, hiring, development, performance evaluation, promotion, and compensation. It also fosters a safe, inclusive, and open working environment that encourages participation from employees at all levels, enabling everyone to fully realize their potential.
The Company firmly believes that diversity and equal opportunity are fundamental to building a strong organizational culture, fostering innovation, enhancing effective collaboration, and supporting sustainable long-term growth.
Percentage of female employees:
Percentage of male employees:
Ratio of basic salary and remuneration of female employees to male employees in 2025
Fair Compensation
Jaymart Group Holdings Public Company Limited places great importance on fair and equitable compensation management, based on the principles of equality, transparency, and competitiveness within the industry. The Company ensures that wages are not lower than the legally mandated minimum wage and determines compensation based on factors reflecting each employee’s knowledge, capabilities, experience, and performance, without discrimination based on gender, age, status, or any other differences. This approach aims to motivate employees and support fair career advancement.
The Company has established a structured salary and basic remuneration framework based on job roles, job levels, and performance, regardless of gender, to promote gender equality and equal employment opportunities. The Company also regularly monitors and reviews the ratio of basic salary and remuneration between female and male employees to ensure that compensation policies and practices align with non-discrimination principles and support a diverse and inclusive organizational culture, which forms the foundation of sustainable growth.
However, based on the analysis of data in 2025, the average compensation ratio of female employees compared to male employees was 0.73 : 1, indicating that female employees earned approximately 73% of the average income of male employees. The Company acknowledges this gap and remains committed to continuously developing measures to reduce such disparities.

Promoting Employment for Persons with Disabilities
Jaymart recognizes the potential of persons with disabilities as valuable members of the workforce. The Company is committed to promoting equal employment opportunities and non-discrimination by supporting the hiring of persons with disabilities in roles that align with their individual capabilities.
The Company provides a safe and accessible working environment, while fostering equality and inclusion among employees. It also encourages an open mindset toward diversity and differences, enabling harmonious coexistence within the organization.
Jaymart aims to ensure that employees with disabilities have meaningful employment opportunities, allowing them to earn a livelihood, support themselves and their families, and achieve an improved quality of life in the long term. This reflects the Company’s commitment to sustainable organizational development and genuine respect for the dignity of all individuals.
In 2025, the Company employed a total of
Employee Engagement and Retention
Jaymart Group Holdings Public Company Limited places strong emphasis on enhancing employee engagement and retaining high-potential talent over the long term. The Company believes that employees are a key driver of sustainable organizational growth. Therefore, it has established comprehensive action plans covering the creation of a positive and supportive work environment, continuous employee development, and the promotion of participation at all levels.
The Company also fosters employee engagement through open internal communication, actively listening to employees’ feedback and suggestions, and organizing activities that strengthen relationships and collaboration. These include recreational activities, team-building initiatives, and social contribution programs, all aimed at reinforcing a sense of belonging and pride in being part of the organization.

In 2025, Jaymart Group Holdings Public Company Limited conducted an Employee Engagement Survey, with employees participating in the assessment. The overall employee engagement score averaged

Employee Development and Career Advancement
Human resource management at Jaymart is governed at the corporate level, with the Human Resources Department recognizing that investment in employee training and development not only enhances employee motivation but also strengthens the organization’s talent capabilities.
The Company therefore implements a wide range of comprehensive skill development programs to support both personal growth and career advancement. This process begins with identifying skill gaps, followed by upskilling existing competencies and reskilling to develop new capabilities. These efforts ensure that employees possess the critical skill sets aligned with the Company’s business strategy and vision.
Employee development is regarded as a key priority of the Company. In addition, transparent performance evaluation and career progression systems are in place to strengthen employee engagement and support sustainable organizational growth in the long term.
In 2025, the average training and development hours were
Total training expenses amounting to
New Employees
All new employees are required to attend the Company Orientation program, which is designed to ensure that they gain a clear understanding of the Company from their first day of work. The program provides an overview of the business, operational guidelines, and the ethical standards upheld by the Company. This enables new employees to build a strong foundation and fully adapt to the organizational culture and ways of working.
The program also covers the Code of Conduct and Anti-Corruption Policy, ensuring that new employees have a comprehensive understanding of proper work practices from the outset.
Branch Employees
To ensure a thorough and accurate understanding of products and operations, the Company provides training programs in line with its branch employee development plan. These programs include product knowledge and specific characteristics of various product categories, alongside courses aimed at enhancing service capabilities and reinforcing new Standard Operating Procedures (New SOP). This approach helps improve sales skills and operational efficiency at branch level, ultimately leading to high-quality service and maximum customer satisfaction.
Head Office Employees
The Company provides training through a hybrid learning approach, combining online platforms and classroom-based sessions to offer convenience and flexibility for employees in developing their skills alongside their daily responsibilities. Training programs are aligned with job levels and career development pathways defined by the Company.
In addition, the Company selects courses from reputable external training institutions, categorized into foundation programs, supervisory-level programs, and executive-level programs. The Company also continuously develops modern tools, technologies, and learning channels to enhance the learning experience and improve the effectiveness of employee development.
Management Approach
The Company recognizes human resource management as a key driver of sustainable organizational success. It focuses on enhancing employees’ potential while fostering a work environment that supports growth in terms of knowledge, capabilities, and quality of work life.
The Company adopts a systematic approach to human resource management, covering the recruitment and selection of qualified personnel, continuous skills development, employee motivation and engagement, as well as career development and succession planning. This ensures that the Company maintains a capable workforce to support its long-term business growth.
In addition, the Company places great importance on cultivating a strong organizational culture based on transparency and good governance, while promoting diversity and inclusion. This helps create an open and respectful workplace, leading to the creation of shared value among the organization, its employees, and all stakeholders in a sustainable manner.
The management approach is outlined as follows:
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1Recruitment and HiringThe Company places great importance on systematic recruitment and selection processes, considering candidates’ qualifications in terms of knowledge, skills, and experience. Background and behavioral checks are conducted in strict compliance with the Company’s regulations. The Company ensures that wages meet or exceed legal requirements and determines compensation in alignment with employees’ capabilities and experience to remain competitive within the industry.
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2Employee DevelopmentThe Company is committed to continuously enhancing the capabilities of employees at all levels, equipping them with diverse knowledge, competencies, and multi-skills that support career advancement. Employees are also encouraged to fully utilize their potential in performing their duties effectively.
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3Employee Engagement and Organizational CultureThe Company emphasizes strengthening employee engagement by providing appropriate welfare and organizing various activities to foster positive relationships within the organization. These initiatives aim to build unity and cultivate a strong organizational culture.
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4Succession PlanningThe Company has established a structured succession planning approach based on competency frameworks and key performance indicators (KPIs) to identify high-potential employees. This ensures readiness for replacing key positions in the future. The process emphasizes continuous knowledge transfer, experience sharing, and the preservation of organizational culture, with the objective of developing capable successors and supporting sustainable business continuity.