Our Commitment

In an environment of high competition and rapid change, it is widely recognized that the capabilities and quality of human resources within an organization are crucial factors that contribute to competitive advantages in business.

As a result, human resource management has become a critical focus for businesses, requiring careful attention to many aspects of workforce management. These include ensuring compliance with labor laws, such as not engaging in child labor, with no complaints related to child labor in the past year. The company also fosters social opportunities by offering employment without discrimination based on gender, age, race, nationality, or disability.

Furthermore, the company emphasizes maintaining safety, occupational health, and a conducive working environment for employees. It invests in the development of human resources to enhance their potential in adapting to changes in the business world, building employee engagement, respecting mutual rights, and safeguarding human rights. These efforts directly impact employees, a vital component of society, and in turn, influence the company's competitive ability.

The Group is committed to effectively managing human resources and ensuring the retention of skilled and capable employees for long-term cooperation, which helps reduce the problem of talent shortages. Additionally, the company continuously develops its human resource systems to enhance employee capabilities while adhering to ethical standards and avoiding any form of human rights violations, such as discrimination, harassment, or the use of illegal labor.

Supporting The SDGs Goal

Advancing global sustainability through alignment with the UN SDGs.

SDGs 3
SDGs 4
SDGs 5
SDGs 8
SDGs 10
SDGs 16
Stakeholders Directly Impacted
Employees
Employees
Executives and Human Resources Department
Executives and Human Resources Department
Government Agencies and Regulators
Government Agencies and Regulators
Customers and Consumers
Customers and Consumers

Goals

  • Number of labor disputes is zero.
  • The company set a target for employee satisfaction assessment at no less than 70%.

Performance Highlights

Performance Highlights Icon
In the year 2024, the company had
No Significant
labor disputes.
Performance Highlights Icon
The company achieved an average employee satisfaction score of
73.60%

In the past year, Jaymart Group Holdings Public Company Limited has been committed to and placed great importance on strictly adhering to the labor rights policy established by the company. The company has closely monitored and evaluated the performance in all areas related to employee rights and welfare to ensure full compliance with human rights principles and relevant regulations. Throughout the year, the company implemented various measures focused on creating a fair working environment, ensuring safety, and considering the well-being of employees. These efforts are crucial in fostering a strong collaboration between the organization and its employees, while maintaining high standards in labor rights management to benefit both employees and the organization as a whole.

Human Resource Management and Development

The company has established policies that emphasize human resource management based on ethics and equality, ensuring that all employees are treated fairly and equitably. The company also promotes the cultivation of values, discipline, and compliance with company regulations as well as legal requirements and regulatory guidelines. This is to ensure that all employees play an essential role in driving the organization toward success and achieving its goal of being a leader in the sale of advanced technology products, offering excellent service, and efficient management.

The company places significant importance on the quality of life for its employees, providing a good working environment with occupational health and safety standards that meet international standards. The company also focuses on continuously developing the skills and capabilities of employees to support the long-term growth of the organization, promoting career advancement in line with employees' potential, managing compensation and benefits appropriately and fairly, and encouraging employees to participate in the continuous development of the organization.

Therefore, the company has established human resource management and development policies to serve as guidelines for employees involved in operations. The policies are reviewed at least once a year to ensure they remain relevant and in compliance with the applicable legal standards. These policies include the following:

  • 1
    Recruitment and hiring of personnel must be based on suitability in terms of knowledge, skills, experience, and behavioral history according to company regulations.
  • 2
    The minimum wage must not be less than the legal requirement, with compensation determined based on knowledge, skills, and experience, ensuring that wage rates are competitive within the industry.
  • 3
    There shall be induction training for new employees to ensure they have a clear understanding of the company’s regulations and organizational structure, as well as business processes, including subsidiaries.
  • 4
    Continuous employee development at all levels to ensure employees acquire diverse skills (multi-skills) for career advancement.
  • 5
    Promote and support employees to utilize their skills and expertise to their full potential in their roles at the company.
  • 6
    Provide a good working environment that is safe, hygienic, and complies with occupational health and safety regulations as required by law.
  • 7
    Implement a compensation management system that motivates employees and rewards the success of their work.
  • 8
    Provide benefits and activities for employees to foster positive relationships within the organization and create a culture of unity and collaboration.
  • 9
    Treat all employees with fairness, equality, transparency, respect, and dignity.
  • 10
    Respect and ensure employees’ basic rights by not using forced labor, and not supporting the employment of child labor or individuals under the legal working age.

Employee Rights

Jaymart Group Holdings Public Company Limited recognizes the importance of caring for and supporting employee welfare and rights, as we consider employees to be the most valuable resource within the organization. By prioritizing employee welfare, the company not only promotes the happiness and well-being of its employees but also contributes significantly to enhancing work performance and fostering positive collaboration between employees and the organization. As a result, the company has implemented a variety of welfare programs that cover financial, health, safety, and work-life balance aspects, ensuring that employees feel secure and happy in all aspects of their work life. This approach strengthens the relationship between employees and the organization and enhances job satisfaction, motivating employees and enabling the company to achieve sustainable growth. The following are the key welfare programs:

  • 1
    Health and Medical Welfare
    The company provides comprehensive health benefits, including health insurance for employees, ensuring that they receive timely care and treatment in case of health issues. Additionally, annual health check-ups are conducted to promote employee health.
  • 2
    Financial Welfare
    The company offers financial security benefits, such as setting up a provident fund and providing annual bonuses based on work performance and company results.
  • 3
    Development and Education Welfare
    The company supports continuous learning and skill development for employees by covering training costs related to their work and organizing special training sessions to enhance professional skills and abilities.
  • 4
    Work-Life Balance Welfare
    The company values giving employees time for family and personal activities by providing annual leave and vacation days, as well as supporting reasonable working hours to promote a balance between work and personal life.
  • 5
    Safety and Work Environment Welfare
    The company implements strict safety measures in the workplace, including the installation of safety equipment, accident prevention training, and regular inspections of the work environment to ensure the health and safety of employees.
  • 6
    Building Good Relationships within the Organization
    The company organizes various activities to foster relationships among employees, such as annual parties, team-building events, and promoting teamwork. These efforts help employees feel like part of the organization and enjoy their work.

Jaymart Group Holdings Public Company Limited aims to create a good and fair environment through the management of employee welfare and rights, enabling employees to work efficiently, be satisfied with their work, and maintain a high quality of life both professionally and personally.

Employee development and Advancement promotion

As of December 31, 2023, the average training hours per employee was 6 hours, with a total training expenditure of 1,503,362 Baht.

Jaymart human resources management is overseen at the corporate level. The human resources department recognizes that investing in employee training and development not only motivates employees but also enhances the organization's skill set. As a result, the company has implemented various development programs to promote both personal skills and career advancement. This begins with identifying skill gaps, upskilling, and reskilling to ensure that all employees possess key skills aligned with the company's business strategies and vision. Employee potential development is a critical focus for the company.

The company believes that a foundation of capable employees directly impacts its business competitiveness, especially in today’s rapidly changing environment. Whether due to new technologies, changes in laws and regulations, or the adoption of new operational models, the ability to adapt and grow is essential. Therefore, the company is committed to creating a team that is always ready to learn and grow to keep up with these changes. This not only helps employees face new challenges but also strengthens the company’s business competitiveness.

  • New Employees

    All new employees are required to participate in the Company Orientation program, which is designed to emphasize and reinforce the company’s overall vision from day one. This program helps new employees understand the business overview, operational guidelines, and the ethical standards the company values. The goal is to provide a strong foundation and prepare employees to adapt to the company’s culture and working practices. Additionally, the program covers the company’s Code of Conduct and Anti-Corruption Policy to ensure that new employees gain a comprehensive understanding of the correct working practices from the start.

  • Branch Employees

    Training courses are a vital part of the organization, focusing on developing employees by providing essential knowledge. This ensures that employees have a thorough understanding of the products, as per the employee development plan. Training includes courses on the specifics and qualifications of various product types, as well as programs aimed at enhancing customer service skills and improving operational procedures such as the New SOP. These courses are designed to equip employees with effective sales and operational skills for their branch roles, ensuring the best customer service. Furthermore, the company places a strong emphasis on developing management skills and enhancing employees’ potential through various training programs aimed at improving overall employee quality.

  • Head Office Employees

    The company offers hybrid learning training programs, providing employees with the opportunity to train both via online platforms and in classrooms. This allows employees to manage their learning in a way that suits their work schedules. Employees can register for training through both the company’s platform and partner platforms, in alignment with their job positions and the training paths defined by the company. The company also selects and organizes courses from reputable external training institutes, offering basic courses, supplementary courses for supervisors, and leadership training for executives. This ensures that employees receive the most effective knowledge and skills. Additionally, the company has developed new teaching tools, technologies, and communication channels to provide employees with a fresh learning experience.

Employee Involvement

Jaymart Group Holdings Public Company Limited. places great importance on human resource development, with the goal of creating employees who are skilled in various fields while ensuring they are happy and satisfied in their work within the organization. The company believes that employees are key to driving the organization toward sustainable success. As a result, Jaymart has developed comprehensive plans that focus on promoting skills, developing specialized abilities, and fostering a company culture that supports effective teamwork.

One of the company’s key strategies is to care for employees in all aspects, from developing knowledge and skills through academic training to promoting continuous learning opportunities. In addition, the company organizes activities to strengthen relationships, such as communication and collaboration-focused events, annual parties, recreational activities, and corporate social responsibility (CSR) projects. These initiatives allow employees to work together to create value for both the organization and the community. The diversity of activities helps create a friendly work environment, increase employee happiness, and promote a sense of belonging to the organization.

Caring for and retaining talented employees is one of the company’s key missions. This is achieved by creating a work environment that supports personal development, valuing employee opinions, and offering opportunities for all employees to contribute to the company’s progress. The company believes that fostering strong employee engagement is crucial for retaining and attracting talented individuals who will join together to achieve the company’s larger goals.

Management Approach

Jaymart places great importance on employee retention, recognizing that high-quality performance and service stem from employees who are the heart of the organization. Employees drive the company’s success and enable it to achieve its strategic goals. Therefore, Jaymart is committed to fostering a supportive work environment that enhances efficiency, encourages innovation, and continuously improves employees’ quality of life.

In addition, the company offers skill development programs and supports continuous learning to ensure employees can advance in their careers. Employees are provided with challenging assignments and opportunities to maximize their potential, fostering personal and professional growth. This sense of development and career progression plays a crucial role in retaining employees for the long term.

Jaymart also regularly implements various skill development programs and learning initiatives, alongside organizing internal activities that strengthen employee engagement. These initiatives provide employees with meaningful opportunities to showcase their talents and skills, contributing to their overall growth and career advancement. By fostering job satisfaction and a strong sense of belonging, the company ensures that employees remain motivated and committed to working with the organization in the long run.

Since Jaymart prioritizes preparing and equipping employees with the necessary skills to adapt to evolving business directions and goals—amid constant changes in technology, shifting consumer behaviors, and intense market competition—the company has placed great emphasis on employee engagement and retention. To achieve this, a structured plan has been developed as follows:

Employee Engagement and Retention
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