By integrating sustainable development concepts into the company's business plan, the company has adjusted its business strategy and shifted towards sustainability-oriented management.

This approach aims to meet the needs of stakeholders and effectively address global changes and emerging risks. Furthermore, the company strives to become a well-rounded organization that creates opportunities and benefits for all stakeholders, fostering business and socio-economic growth while coexisting harmoniously with surrounding communities. This is based on the commitment to preserving natural resources and the environment. Therefore, the company has established the following key strategies for sustainable business operations:

Strategy and Framework for Sustainability Development
Strategy 1
Strategy 1
Building Business Stability with Ethics and Governance
Strategy 2
Strategy 2
Reducing Environmental Impact and Enhancing Resource Efficiency
Strategy 3
Strategy 3
Creating Shared Value Between the Organization and Social
Goals
  • 1
    Achieve zero business ethics violations every year.
  • 2
    Maintain zero tolerance for corruption.
  • 3
    Resolve complaints within the specified timeframe.
Implementation Approach
  • 1
    Establish clear and transparent operational guidelines to build trust among stakeholders.
  • 2
    Enhance risk analysis processes and leverage technology to improve decision-making efficiency.
  • 3
    Collaborate with business partners to develop ethical and sustainability standards across all stages.
  • 4
    Ensure effective corporate governance with integrity, ethics, and fairness.
  • 5
    Provide accessible complaint channels and efficient grievance management mechanisms.
  • 6
    Develop strategies for managing non-performing loans that balance profitability with economic and social support.
Building Business Stability with Ethics and Governance
Goals
  • 1
    Achieve carbon neutrality by 2050.
  • 2
    Commit to continuously reducing annual greenhouse gas emissions by 3%.
  • 3
    Ensure zero violations of environmental and social regulations by employees and business partners.
Implementation Approach
  • 1
    Enhance resilience to climate change, reduce greenhouse gas emissions, and increase carbon absorption across various activities.
  • 2
    Prevent and mitigate negative impacts from the company’s operations and those of its business partners.
  • 3
    Protect and restore natural resources both within and outside the company.
  • 4
    Transparently disclose policies and management practices regarding natural resources and environmental sustainability.
Reducing Environmental Impact and Enhancing Resource Efficiency
Goals
  • 1
    Ensure zero human rights violations across the value chain.
  • 2
    Maintain an average of at least 6 hours of training per employee per year.
  • 3
    Achieve zero Lost Time Injury Frequency Rate (Zero LTIFR).
  • 4
    Engage with communities within a 10-kilometer radius of the headquarters through corporate community and social development activities.
Implementation Approach
  • 1
    Conduct comprehensive human rights due diligence across the supply chain.
  • 2
    Develop employees’ knowledge and social skills while promoting career advancement.
  • 3
    Enhance safety and security for all key stakeholders across the supply chain.
  • 4
    Support initiatives and activities that foster collaboration among stakeholders to improve the quality of life in nearby communities and society as a whole.
Creating Shared Value Between the Organization and Social