Jaymart Group Holdings Public Company Limited and its subsidiaries conduct business based on the principles of good corporate governance, transparency, and accountability to all stakeholder groups, alongside comprehensive risk management, in order to achieve stable and sustainable long-term growth.

The Company has established its Sustainability Policy as a guiding framework for directors, executives, and employees at all levels, systematically integrating economic, social, and environmental considerations into its strategies, business plans, and decision-making processes across the Group.

In the economic and governance dimension, the Company aims to deliver appropriate and sustainable returns to shareholders under strong corporate governance practices and strict compliance with applicable laws and regulatory requirements. Investment decisions are undertaken within the Enterprise Risk Management (ERM) framework, with careful consideration of returns, risks, and environmental, social, and governance (ESG) factors prior to approval. In addition, the Company emphasizes fair customer treatment, supported by appropriate sales quality control and service management systems, as well as clear complaint-handling mechanisms. Robust information security measures and personal data protection practices are implemented to build trust and confidence among customers, investors, and all stakeholders.

In the social dimension, the Company is committed to respecting human rights, promoting equality, and preventing discrimination. It does not support the use of illegal labor and encourages business partners and suppliers to operate responsibly. The Company continuously enhances employee capabilities through individual development plans and upskilling initiatives aligned with business directions, while ensuring occupational health, safety, and a suitable working environment. Furthermore, the Company consistently undertakes social contribution activities aimed at improving quality of life and fostering long-term positive relationships with communities.

In the environmental dimension, the Company recognizes the environmental impacts arising from its operations and has established appropriate management approaches in strict compliance with relevant laws and regulations. It promotes efficient resource and energy utilization, waste reduction, and pollution prevention. The Company also supports the adoption of innovation and technology to improve operational processes, such as increasing the use of digital systems to reduce paper consumption and advancing environmentally friendly business practices.

The Company regularly monitors and evaluates its sustainability performance and periodically reviews its policies to ensure alignment with the evolving business context, stakeholder expectations, and national and international sustainable development goals. Through these efforts, the Company strives to create balanced and sustainable value for shareholders, stakeholders, and society as a whole.